| 001    1855 | 
							| 003      ULIBM | 
							| 008    160301s1996||||usa           000 0 eng d | 
							| 020    ^a0787902799 | 
							| 082 14 ^a658.562^bF514M 1996 | 
							| 100 0  ^aFinnigan, Jerome P | 
							| 245 ^a ^^aThe manager s guide to benchmarking : ^bessential skills for the new competitive-cooperative economy / ^cJerome P. Finnigan | 
							| 300    ^a,234 p. | 
							| 440  0 ^aJossey-Bass business and management series. | 
							| 505    ^aIntroduction : Competitive intelligence in the new economy: the uses and benefits of benchmarking -- Part 1: the benchmarking process -- Doing it right : the models, methods, and processes of successful benchmarking -- Establishing the study plan -- Conducting the study -- Analyzing the data -- Internalizing the results and closing the gap with the competition -- Part 2: the long-term payoffs of benchmarking -- Organizational effectiveness : achieving breakthrough change through simplified processes -- Strategies for the future : key competencies for the new economy. | 
							| 650  0 ^aBenchmarking (Management). | 
							| 999      ^aอารียา  โสมนรินทร์ |